Take on ITIL Practitioner
With some effort to understand about ITIL’s new Practitioner stream, I aimed for the ITIL Practitioner exam recently. While the authors have done justice in ensuring the practicability of ITILs books, it is important that those planning to implement or be part of the implementation or even drive ITSM operations- to study this stream. Though the focus has been majorly limited to CSI activities, I
