July 18, 2019

Learning to Learn in Schools

In a recent, Knowledge@Wharton the article highlights the impact of new technologies on the economy and the job market – possible in-existence of existing job roles and creation of new job market.  And that to get new jobs, learning has to be continuous since the current skills will not suffice. The first thing that Finnish schools teach their students is “Learning to Learn” and that

January 11, 2019

ITIL4 and the missing ITSM Life-cycle

ITIL V3 gained popularity from the then newly introduced concept of managing IT Service Management Life-cycle. They saw it as a complete picture and  a roadmap to achieving IT business maturity. The framework handed out 5 core books each in-depth, explaining life-cycle stages within IT Services right from the conception stage to recurring improvement and finally a exit to retirement. The V3 framework picture looked